PowerUp Privacy Policy
Last updated: December 7, 2025
At PowerUp, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our fitness coaching platform.
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, phone number)
- Profile information (age, height, weight, fitness goals)
- Workout data and progress tracking
- Nutrition logs and dietary preferences
- Communication with your assigned coach
- Device information and usage analytics
2. How We Use Your Information
We use your information to:
- Provide personalized workout and nutrition plans
- Enable communication between you and your coach
- Track your fitness progress and achievements
- Improve our services and user experience
- Send important updates about your program
- Provide customer support and technical assistance
3. Information Sharing
Your privacy is important to us. We only share your information:
- With your assigned coach to provide personalized guidance
- With service providers who help us operate our platform
- When required by law or to protect our legal rights
- In aggregated, anonymized form for research and improvement
We never sell your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for sensitive information
- Secure data storage with regular backups
- Regular security audits and monitoring
- Limited access to your data on a need-to-know basis
- Secure authentication and authorization protocols
5. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Update or correct your profile data
- Delete your account and associated data
- Export your workout and nutrition data
- Opt out of non-essential communications
- Request data portability to another service
6. Health Information
As a fitness platform, we handle sensitive health and wellness data:
- Your health data is encrypted and securely stored
- Only you and your assigned coach can access this information
- We comply with applicable health data protection regulations
- You control what health information you choose to share
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze app usage and performance
- Provide personalized content and recommendations
- Ensure platform security and prevent fraud
8. Children's Privacy
PowerUp is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
9. Photos and Media
We may collect photos and images you capture or upload through our platform, including profile pictures, body images for progress tracking, and measurement documentation. These images are used solely to support your fitness journey, such as:
- Updating your profile picture
- Tracking physical changes over time
- Assisting your coach in providing personalized feedback
- Documenting progress for your own reference
All uploaded images are encrypted at rest and in transit. Only you and your assigned coach have access to your images. We do not share or use your photos for advertising, marketing, or any other purpose without your explicit consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Sending an email notification
- Posting a notice in the app
- Updating the "Last updated" date above
By using PowerUp, you acknowledge that you have read and understood this Privacy Policy and agree to our collection and use of your information as described.